Shipping & Returns

Shipping 

Shipping is available Australiawide. Contact us on sales@primewholesale.com.au to request a quote. 

 

Sales Taxes

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

Permission to Return and to Receive Credit

There is no return available for unwanted items. 

If an order is cancelled after payment has been made, there will be a 2% fee applied to the refund amount. 


Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error on our part. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.